Category Archives: Choosing the Right Repair Shop

Communication and the Auto Repair Shop

Communication and the Auto Repair Shop

COMMUNICATING WITH YOUR AUTO REPAIR SHOP! The vast number of issues that arise between shops and consumers are directly related to communication. Good communication includes talking as well as listening. My name is Bambi, and I own Car Clinic. For years I was nervous at the thought of having to take my car to a shop. I would avoid or delay oil changes simply because I was afraid of being oversold, taken advantage of or ripped off. Auto maintenance was not a priority for me because of this fear. I practiced avoidance which left me paying more for costly break downs instead of budgeting for preventative measures. Here are some communication tips to review before your next automotive service visit. My goal is to empower you with knowledge, so you are in control at your next appointment. Questions! There are some important questions you should ask before you hire anyone to work on your car. Choosing the right shop starts by knowing this in ... read more

Top 8 Ways to Get Great Auto Repair & Service

Top 8 Ways to Get Great Auto Repair & Service

Get the Most out of Your Next Shop Visit I came to the automotive industry after more than a decade with a communications company. What I have come to realize in my experience in this industry is that most problems between auto repair shops and their clients are a result of faulty communication. It can be hard to understand the mechanical, electrical, and computer engineering aspects of cars. It's like going to your dentist or your doctor. You do not know what is wrong but you know you need it fixed. Here are 8 quick tips that can help you get the most out of your next auto repair shop. Communicate the Symptoms When you take your car to a shop for a repair, be sure to give the Service Advisor an accurate description of the symptoms your vehicle has. You know your vehicle better than anyone else. Carefully describe what you are feeling, seeing, smelling, hearing, etc. Jot down what you ... read more

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